Call Tracking FAQs

Can we track an unlimited number of search phrases, even long tail searches?
YES. We track how each and every visitor who calls your business has found your website and therefore will identify and report on the exact keyword or search phrase that was used. It will not just report on the keywords that you tell it to, it will report on EVERY keyword automatically. There is no limit.

Can we track non search related traffic like emails and affiliates?
YES. Unlike most other call tracking solutions, we track every online traffic source, not just search related traffic. This makes it an absolute must for companies with a diverse range of marketing activities.

Can we also track offline advertising?
YES. It is designed to track seamlessly both online and offline advertising and report a detailed picture of the effectiveness of all your channels as a whole or individually.

What types of telephone number are available?
We can provide every number type in the UK, including geographic, non-geographic and freephone numbers, so you can choose the best option for your business.

Can we integrate with other software, such as web analytics tools, CRMs and bid managers?
YES. We can integrate with most online solutions. Google Analytics and Google Adwords integration is already built in, and other software programs can be easily accommodated.

How easy is it to setup?
VERY! Our clients are surprised when they see just how easy it is. We aim to have the system configured within 24 hours of receipt of order.

It sounds fantastic but is it affordable?
YES. Our product is totally scalable to suit any size of business (we cater for both ends of the spectrum, as well as all points in-between). Our costs start at just £69 per month with call costs from just 13.5p. We recommend a six month trial to allow time to get value from the data and then it is a simple rolling monthly contract with just 30 days’ notice. Minimum investment, maximum return!

In fact our clients tell us that call tracking saves them money by reducing advertising spend as the data offers a complete marketing picture across all campaigns which enables you to increase efficiency and effectiveness and gives an increased ROI on all marketing spend.

Is it compatible with my existing hardware and telephone systems?
YES. It requires no additional hardware and it fits in seamlessly with whatever call handling system you currently use. There is no need to make any changes to the way that you currently work (except to do it more effectively in the future!)